Privacy Policy
Last updated: October 23, 2025
Introduction
The Q Atelier ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theqatelier.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a quote
- Subscribe to our newsletter
- Create an account on our Site
- Place an order for our products or services
- Participate in surveys or promotions
This information may include: name, email address, phone number, company name, job title, mailing address, billing information, and any other information you choose to provide.
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages viewed and time spent on pages
- Referring website addresses
- Search terms used to reach our Site
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and requests
- Communicate with you about our products and services
- Send you marketing communications (with your consent)
- Improve our website and customer service
- Analyze usage trends and preferences
- Prevent fraud and enhance security
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, shipping, email marketing)
- Business Partners: Trusted partners who help us deliver our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Portability: Request transfer of your information
- Withdrawal: Withdraw consent at any time
To exercise these rights, please contact us at privacy@theqatelier.com
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Site, you consent to such transfers.
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us: