Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and The Q Atelier ("Company," "we," "us," or "our") concerning your access to and use of the theqatelier.com website (the "Site") and our products and services.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.

Intellectual Property Rights

Unless otherwise indicated, the Site and all content, features, and functionality are owned by The Q Atelier and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

• Reproduce, distribute, modify, or create derivative works of our content
• Use our trademarks, logos, or branding without written permission
• Remove or alter any copyright, trademark, or proprietary notices
• Use our content for commercial purposes without authorization

User Representations

By using the Site, you represent and warrant that:

• You have the legal capacity to enter into these Terms
• You are at least 18 years of age
• You will not access the Site through automated means
• You will not use the Site for any illegal or unauthorized purpose
• Your use of the Site will not violate any applicable law or regulation

Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make it available. Prohibited activities include, but are not limited to:

• Systematically retrieving data to create a collection or database
• Making unauthorized use of the Site
• Using the Site to advertise or offer to sell goods and services
• Engaging in unauthorized framing of or linking to the Site
• Interfering with or disrupting the Site's functionality
• Attempting to bypass any security measures
• Harassing, annoying, intimidating, or threatening our employees or agents
• Deleting copyright or proprietary rights notices
• Impersonating another user or person
• Uploading or transmitting viruses or malicious code

Products and Services

Product Information

We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, colors, or other content are accurate, complete, reliable, or error-free. Product images are for illustrative purposes only.

Pricing

We reserve the right to change prices at any time without notice. Prices are subject to change without prior notification. We are not responsible for pricing errors.

Orders and Payment

We reserve the right to refuse or cancel any order for any reason, including:

• Product availability
• Errors in product or pricing information
• Suspected fraud or unauthorized transactions

Returns and Refunds

Due to the bespoke and custom nature of our textile products, all sales are final unless the product is defective or damaged upon arrival. Custom orders cannot be returned or refunded once production has begun.

For defective or damaged items, please contact us within 7 days of receipt. We will evaluate each case and determine whether a refund, replacement, or repair is appropriate.

Limitation of Liability

To the maximum extent permitted by law, in no event shall The Q Atelier, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Site
• Any conduct or content of third parties on the Site
• Unauthorized access or alteration of your data
• Any other matter relating to the Site

Disclaimer

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Merchantability and fitness for a particular purpose
• Non-infringement and title
• Accuracy, reliability, or completeness of content
• Uninterrupted, secure, or error-free operation

Indemnification

You agree to defend, indemnify, and hold harmless The Q Atelier and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of your violation of these Terms or your use of the Site.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Türkiye, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Istanbul, Türkiye.

Dispute Resolution

In the event of any dispute, claim, or controversy arising from or relating to these Terms, you agree to first attempt to resolve the dispute informally by contacting us. If we cannot resolve the dispute within 30 days, either party may pursue formal dispute resolution.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Site after any modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Contact Us

If you have any questions about these Terms of Service, please contact us: